Sunday, February 8, 2009

The fine service offered by FBG maintenance.

So I guess they moved the maintenance office from the security office to the area just before the mailroom.

I think this might capsulate the fine service one gets from the Flatbush Gardens maintenance department:






Let's start with the ridiculous fact that they have this notice. Ok, granted, it's good advice, and Flatbush Gardens may have an above average number of people who go immediately into adversarial mode (i.e. holdover tenants). However, it's still absolutely ridiculous that they post this sign. I mean, maybe try running the maintenance department with some degree of professionalism and competence.

Though, to be fair, the prior location of the maintenance office was located behind protected safety-"glass" such as you would find at a movie theater or gas station. Ostensibly, one could imagine that was not by design, but because the office was located in the security office, but in truth, it was likely designed that way.

Here are some suggestions to help you not need a sign:
1a. Try to give people a time window of when you'll be there.
1b. At least tell people what day you're going to be there. I mean for the love of Elmo, even the phone company can tell you what day they're coming.
2a. Accept people's keys so you can enter the apartment while they are at work.
2b. Do whatever is needed to do 2a, such as not hire criminals, or pay a few extra bucks for real insurance.
3. Insert more in comments.



Also, why is "Welcome to the FB Maintenance Office" in much smaller font than the message telling you to relax?



No comments: