Tuesday, August 18, 2009

Maintenance is getting mixed reviews from us.

So, the hot water knob in the kitchen stopped working. Very annoying.
I tasked the roommate with calling maintenance (since I work all the time and she is on a 56-week vacation courtesy of Obama's unemployment extensions). She's better with people anyway. So, maintenance gets a B for responsiveness, and a D- for the ability to ring a doorbell. We called Friday, and Monday there was a note saying they came and we were not there. Problem is, we were there. All three of us were there when they came (roommate, roommate's friend, me). She called back, and they came Wednsday and left a note. Again, all three of us were there. They came again Thursday and left a note. Again, all three of us were there. We went down to the office and asked what the deal was, they had no answer and said they'd put our name on the night list. Ha, the infamous night list. That's the list where 3-4 people get their problems addressed between 5pm and 12pm, while the 50 other people on the list are not only not helped, but there is no attempt to convert those names to the day list of the next day. I.e., if you call with an emergency, not only will you not be helped, but you better call back tomorrow, because FBG thinks that emergencies go away if ignored for 12 hours. Needless to say, no one came.

So, who knows if they'll ever come and actually ring the outside buzzer, inside door-buzzer, or God forbid, KNOCK.

Whatever.

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